AURUM · KNOWLEDGE CENTER
Troubleshooting center
Maaaring magbago ang availability, network, bayarin, limitasyon at withdrawal rules. Ihambing ang bawat hakbang sa opisyal na back office bago kumpirmahin.
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Troubleshooting center
Maaaring magbago ang availability, network, bayarin, limitasyon at withdrawal rules. Ihambing ang bawat hakbang sa opisyal na back office bago kumpirmahin.
1
Beripikahin: Website domain, wallet network, token, address and transaction hash
2
I-save: Screenshots without exposing personal data, QR codes, balances or recovery phrases
3
Suriin: Blockchain explorer status: pending, confirmed, failed or reverted
4
Kontakin ang opisyal na support: With account ID, time, amount, network and TXID; never send secrets
5
Hintayin ang pagkumpleto: Published processing time before submitting duplicate requests
6
Huwag kailanman ibahagi: Send another transfer to “fix” a wrong network unless official support confirms the recovery process
7
I-enable: Account, email, wallet and Telegram security after any phishing attempt
RELATED GUIDES
Related guides
Content reviewed July 2026. Independent educational guide. Always verify current terms in the official Aurum back office.
V6 Verification Checklist
Bago kumilos, kumpirmahin ang mga ito sa live na opisyal na screen o opisyal na source.
- Kasalukuyang availability ng produkto
- Kasalukuyang fees, minimums at withdrawal rules
- Network, token, address o wallet prompt na ipinapakita nang live
- Country, KYC at eligibility requirements
- I-save ang TXID, screenshots at kaugnay na records
ACCOUNT ID→TIME→AMOUNT→NETWORK→TXID